The ideal candidate will have great customer service skills, attention to detail, time management skills, organizational skills, and communication skills.

Essential Job Skills:

• Must be able to work independently and with minimal supervision.
• Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.

ESSENTIAL JOB FUNCTIONS:

Responsibilities include but are not limited to:

• Set-up and breakdown continental breakfast items.
• Greet and acknowledge guests as they arrive.
• Bus and clean tables.
• Straighten chairs and properly arrange the furniture.
• Maintain the cleanliness of the breakfast area.
• Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards.
• Make fresh coffee as needed.
• Empty trash receptacles.
• Thank guests as they depart.
• At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes.
• Clean all equipment and properly store it according to standards.
• Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels.
• Assist with cleaning and maintaining other areas of the hotel.Guest Satisfaction
• Respond to guest needs, special requests and complaints.

REQUIREMENTS:

• Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations.
• Report lost and found items in accordance with hotel procedures.
• Perform essential job functions in accordance with local health department codes, standards and regulations.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Must be proficient in Windows operating systems company approved spreadsheets and word processing.
• Comply with quality assurance expectations and standards.
• Develop and maintain positive working relationships with others.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

EDUCATION: High school diploma

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to walk, stand; use hands, and reach with hands and arms.
• The employee is frequently required to walk, climb or balance stoop, kneel, crouch, or crawl and talk or hear.
• The employee must regularly lift/push/pull and/or move up to 50 pounds

The employee is expected to perform faithfully, industriously, and to the best of their ability, experience, and talents, all the duties that may be required by the express, implicit terms and to the reasonable satisfaction of the employer. Employee is expected to execute all necessary job requirements of this position and perform them safely.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Hotel: 1 year (Required)
• Customer service: 1 year (Required)

Ability to Commute:

• Claremore, OK 74017 (Required)

Work Location: In person